FAQ

If you have lost something at the festival and it has been handed in to lost property, we will make sure it is stored safely.

During the festival, you can collect your lost items from the Info Wagon (by the entrance, outside the festival site) until 1:30 AM.

On the Sunday after the festival, you can collect items from the same location between 11:00 AM and 12:00 PM.

From Sunday 7 June to Thursday 11 June, you can collect your belongings from Viby-Spejderne (Address: Bjørnbaksvej 15, 8260 Viby J) between 3:00 PM and 8:00 PM.

After this, all valuables such as wallets, mobile phones, keys, cash, jewellery and bags will be handed over to the Lost Property Office at East Jutland Police. Clothing and other items without significant value will be donated to non-profit or charitable causes.

Children and young people are very welcome at NorthSide.

Children under the age of 12 can enter the festival site free of charge when accompanied by a paying adult, provided they can show valid ID. Once a child turns 12, it is possible to purchase a YOUTH ticket.

For safety reasons, children and young people under the age of 15 must be accompanied by an adult, and we recommend that children do not remain on the festival site after 8:00 PM.

Sunscreen and similar products

• You may bring sunscreen in a tube.

• You may bring sunscreen in a pump bottle.

• You may NOT bring sunscreen in a pressurised container. Aerosols / pressurised containers (with the small flame symbol) are not permitted on site.

Water bottles

• You may bring an empty plastic bottle.

• You may bring an empty plastic or silicone cup.

• You may NOT bring bottles or cups made of metal or glass.

Makeup, perfume and similar products

• You may bring small makeup items.

• You may NOT bring perfume in glass containers.

• You may NOT bring spray deodorant. Aerosols / pressurised containers (with the small flame symbol) are not permitted.

Hair straighteners, curling irons and other electronic styling devices

• Hair straighteners, curling irons and other electronic styling tools are NOT permitted on the festival site.

• Dry shampoo or hairspray in spray / pressurised containers (with the small flame symbol) is NOT permitted.

• You may bring hairbrushes, hair clips and similar items.

Other electronic devices

You may bring e-bike batteries onto the festival site. We recommend storing your battery in the lockers.

Allergies and special requirements

Vegetarian, vegan and gluten-free food is available to purchase on site. Keep up to date via the NorthSide app, which will be updated ahead of the festival with information about the food stalls and their offerings.

If you have small children or very specific needs, please email info@northside.dk.

Umbrellas and tarpaulins

Umbrellas, parasols and tarpaulins are not permitted on the festival site.

There will be lockers available at the festival site this year.

Once you have booked a locker, it is yours for as long as you need it, and you can access it as often as you like at no extra cost.

You will find the lockers by the entrance.

Larger bags such as sports bags and suitcases are still not permitted on the festival site. A tote bag or a standard-sized backpack is allowed.

Please note: There is a limited number of lockers available, and they are allocated on a first-come, first-served basis. We cannot guarantee a locker for everyone.

You can book your locker in advance here.

As a volunteer, you get the chance to be part of what happens behind the scenes as we come together to create NorthSide every year.

You’ll have the opportunity to make a real contribution, meet lots of great people and, of course, enjoy plenty of great music along the way.

Please note: You must be at least 18 years old to volunteer.

Want to join the volunteer team?

Job

Would you like to be part of the team?

You can read more here if you are interested in a job at NorthSide and would like to submit an unsolicited application.

Internship

Are you looking for an internship as part of your studies?

As a general rule, we offer six-month internships in marketing and in our volunteer department.
If you are interested in an internship in another department, you are also welcome to submit an unsolicited application.

Practical information:

• Spring period: approximately 1 February – 7 July

• Autumn period: approximately 1 September – 22 December

• You must be enrolled in a higher education programme

• Hours: 30 hours per week

• Unpaid, but with a paid lunch scheme

• Location: Aarhus C

For questions, see the internship postings when they are active or send an email to info@dtdgroup.dk.

There are several accessible toilets on the festival site. The toilets are locked and can only be used by people with permission and specific needs.

To receive a key, please visit the Information Wagon by the entrance to the festival site. You can borrow a key to the accessible toilets by paying a deposit of DKK 200.

Your deposit will be refunded when you return the key.

Please note: As we have a limited number of keys, you may be asked to provide documentation of your need to use the accessible toilets when visiting the Information Wagon. A membership card from selected organisations, such as Colitis-Crohn Foreningen, is sufficient.

Once the 2026 festival map is ready, the accessible toilets will be marked on it. You can find the map under News and in our app.

Please note that the festival site is mainly covered in grass, which can make it difficult to get around in a wheelchair or for guests with disabilities.

The site has been designed to cope with rain as well as possible, and drainage has been installed in case of heavy rainfall. However, we cannot guarantee that there will be no wet or muddy areas.

There are wheelchair viewing platforms at the Astra stage.

You can also download our app, where you can find accessibility points of interest.

Wheelchair users or guests with a disability who can present a valid companion card from Danske Handicaporganisationers Brugerservice or an equivalent organisation abroad may bring one companion free of charge per day.

If you need a companion at the festival, simply purchase a regular ticket for yourself.

When entering the festival site, you and your companion should visit the Information Wagon located by the NorthSide entrance. Your names will be registered there, and your companion will receive a one-day wristband.

There is no need to contact us in advance.

Please note: Even if you have purchased a full-festival ticket and are bringing the same companion every day, your companion must still receive a new one-day wristband each day.

Accessible parking is located by Haveforening Af 1934.

Access to the accessible parking area is via Rugholmvej.

A valid disabled parking permit is required to park in the accessible parking area.

All roads lead to Eskelunden… almost. Below are a few suggestions for the most direct routes.

We recommend that everyone who is able to walks or cycles to NorthSide.

Bike

There are nine large bicycle parking areas close to the entrance, with a total capacity of 25,000 bikes.

The bicycle parking areas will be marked with a unique number and colour combination, making it easier to find your bike again after a long day at the festival. Volunteers and security staff will also be available in the area to guide guests both on arrival and departure.

Bicycle parking is at your own risk.

We recommend cycling to the festival site via Åhavevej to avoid congestion on the Brabrand paths.

On foot

If you choose to walk, depending on where you are coming from, you can:
… walk south along Ringvejen (O2) towards Åhavevej
… follow Frederiks Allé and Skanderborgvej until you reach Åhavevej
… follow the path from Godsbanen and P. Hjort-Lorenzens Vej.

You can enter either “Eskelunden” or “NorthSide” into your phone’s map app to get directions.

Taxi

DRIVR: You can find a dedicated DRIVR taxi area on Marselis Boulevard, just after the railway bridge towards Skanderborgvej.

Other taxis are located on Tøndergade.

Buses

When heading home from the festival site, you can catch a bus from the nearby Circle K on Skanderborgvej.

Bus routes 1A, 2A and 4A make an additional stop at Marselis Boulevard/Skanderborgvej if you are coming from the city centre.

You can read more on the Midttrafik website here.

City buses

Several bus routes can take you close to Eskelunden and NorthSide. We recommend using Rejseplanen to find the bus route closest to you.

Car

Parking is not available at Eskelunden. NorthSide does not provide car parking in connection with the festival. We recommend using one of the other transport options listed above.

If you do choose to arrive by car, please use Aarhus Municipality’s parking areas or one of the city’s car parks.

There are a number of hotels and hostels in and around Aarhus. Below you’ll find a selection of them:

www.aarhushostel.dk – Tlf. 69 14 67 77
www.brochner-hotels.dk/book1 –  Tlf.88 30 15 00 
www.cabinn.com – Tlf. 8675 7000
www.danhostel.dk – Tlf. 8621 2120
www.danhostelaarhuscity.dk – Tlf. 8610 1020
www.helnan.dk – Tlf. 8614 4411
www.hotelaca.dk – Tlf. 8627 5130
www.guldsmeden.aarhus-hotels.com/da/ – Tlf. 8613 4550
www.hoteloasia.dk – Tlf. 8732 3715
www.hotelritz.dk – Tlf. 8613 4444
www.radissonblu.com – Tlf. 8612 8665
www.radissonhotels.com/radisson-red-aarhus  – Tlf. 3270 1221
www.scandichotels.dk – Tlf. 3348 0400
www.stayinaarhus.dk – Tlf. 8627 6777
www.minihotels.com – KUN ONLINE
www.fourpointsflex.com – Tlf. 7023 5635

You can only pay by card or phone at NorthSide.

DSLR cameras, audio recorders, video cameras and other professional equipment are not permitted on the festival site.

Only small digital video cameras (pocket-sized) and mobile phones are allowed on site. If you are taking photos for a media outlet or for other professional purposes, you are welcome to apply for accreditation.

We do not allow cameras for private use due to restrictions from international artists, and because too many cameras during concerts can be disruptive to the audience.

A lot of photos are taken at NorthSide, and some of them may be used for marketing purposes. We use an app to collect your consent if we have taken a photo of you where you are the main focus.

If a photo of you is used that you are not happy with, you can always ask us to delete it. Contact us at: info@northside.dk

See more information about our privacy policy here.